Return & Refund Policy
We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (INDIA) country.
Return only available within 7 Days. Please submit a complaint within 3 days from the date of delivery.
Thank you for choosing to shop at Deevudi. We want to ensure your complete satisfaction with your purchase. Please read our return policy carefully to understand the conditions and procedures for initiating a return.
Return Request Period:
In the event that you wish to make a return, please submit a complaint within 3 days from the date of delivery. Any requests received after this period may not be accepted.
Damaged Product:
If you receive a damaged product, kindly provide us with an unboxing video showing the damage. This evidence is crucial for us to assess the situation and provide appropriate assistance.
Missing Items:
Should any items be absent from your order, please share an unboxing video displaying the remaining items. Kindly inform us within 7 days of delivery. We will examine the situation and, if confirmed, issue a refund for the missing item(s).
Exchange for Wrong Product:
If you mistakenly ordered the wrong product and would like to exchange it, please note that the shipping charges for returning the item and for the replacement item will be your responsibility since we are wholesale website and not retail website. Please contact our customer support team for further instructions on how to proceed with the exchange.
Refund Eligibility:
Refunds will be processed for eligible returns based on the following criteria:
- Damaged or Defective Products: Upon confirmation of the damage or defect through the provided video, we will proceed with the refund process.
- Missing Items: If we are unable to provide the missing item(s) from your order, a refund will be issued for the respective item(s).
Original Condition and Packaging:
To qualify for a refund or exchange, returned products must be in their original condition, unused, unwashed, and undamaged. All original packaging, including accessories, tags, and labels, should be included.
Return Shipping:
The cost of return shipping will be your responsibility, except in cases where the return is a result of our error (e.g., damaged or incorrect item sent). We recommend using a reliable shipping service with tracking to ensure the safe return of the product.
Refund Process:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed and applied to the original method of payment within 7 days.
Your one-stop destination for all your shopping needs at unbeatable prices! We are an online shopping platform based in India, dedicated to providing a hassle-free and enjoyable shopping experience to our customers.
Vendor Onboarding Process:
Welcome to our vendor onboarding process! We are excited to partner with you and offer your products to our customers. Our goal is to make the onboarding process as simple and straightforward as possible.
As a vendor on our platform, you will have the opportunity to grow your business with us. We are committed to working with vendors who share our values of quality, affordability, and exceptional customer service.
We are not a marketplace; however, we will buy inventory from vendors and sell it on our platform. To register as a vendor, please fill up the form below and our Purchase Team will get in touch with you. Thank you for considering us as a partner for your business, and we look forward to working with you. Let’s get started!
Credit and Debit Card Orders
We accept the following payment methods:
- UPI
- Cards
- Wallets
- NetBanking
ANY DOUBTS CALL US ON: 9313333828
Data Protection
All customer information will be treated in terms of the Data Protection Act. All debit/credit card details entered at the time of placing the order by the customers are end-to-end encrypted, and we never store these details in our system, nor do we ask any of our clients to send us these details via email. We will not transfer your information to other companies. We can identify and inform you about other products and services offered by Deevudi that you may be interested in. You should tell us if you do not want us to do so.
